Communication and Conflict Resolution
Hours: 1.00
Course Number: 0018
Course Date: 03/25/2010
Communication and Conflict Resolution is a 1-hour continuing education course that examines essential elements for effective communication in the workplace. It also explains conflict and ways to resolve it, the basics of problem-solving, the importance of critically thinking about issues and dynamics within the workplace, and how to actively listen to others at work.
$ 3.50
Add to CartPurpose
The purpose of this course is to provide the essentials in effective communication and resolution of conflict in the workplace.
Learning Objectives
1. List the essential elements of effective interpersonal communication 2. Discuss conflict and conflict resolution 3. Describe problem-solving 4. Discuss critical thinking 5. Explain active listeningCriteria for Successful Completion
To receive continuing education credit for this program, you must complete the entire course, including registration, viewing the video program, taking the post-test and obtaining a score of at least 70% or better, and completing the program evaluation. If you do not score a 70% or better, you may take the exam again as many times as necessary to receive a passing score. When a score of 70% or better is achieved, you will be able to move forward to the evaluation and receive your certificate online.
Certifications
Other people also viewed
| Course Title | Hours | Price | Buy Now |
|---|---|---|---|
Nurses Annual Subscription |
141 | $35.00 | Add to Cart |
Professional Development CEU Bundle |
7 | $17.15 | Add to Cart |
Building Genuine Relationships and Trust in the Workplace: Two Ingredients to Success |
1 | $ 3.50 | Add to Cart |
Customer Service and Professionalism in Health Care |
1 | $ 3.50 | Add to Cart |
Effectively Dealing with Difficult People |
1 | $ 3.50 | Add to Cart |
Leadership in Health Care: Using the Law of Attraction and Mindfulness |
1 | $ 3.50 | Add to Cart |
Team Building in Health Care |
1 | $ 3.50 | Add to Cart |
The Power of Purpose, Self-Motivation and Positive Attitudes |
1 | $ 3.50 | Add to Cart |